1. Acceptance of Terms
By downloading, installing, or using the Conference Ink mobile application or visiting conferenceink.com ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.
These Terms constitute a legally binding agreement between you and NOERPOL (operating Conference Ink), CVR DK-34275076, Denmark. Contact: hello@conferenceink.com. We may update these Terms from time to time. Continued use after changes are posted constitutes acceptance. We will notify you of material changes by email.
2. Eligibility and Account Terms
- You must be at least 13 years old (16 in the EEA) to use Conference Ink.
- You must provide accurate information when creating your account. Do not impersonate any person or entity.
- You are responsible for maintaining the confidentiality of your account credentials.
- You are responsible for all activity that occurs under your account.
- You may not share your account or credentials with others.
- One person may not create multiple accounts to circumvent usage limits.
- We reserve the right to terminate accounts that violate these Terms or that have been inactive for more than 24 consecutive months.
3. Acceptable Use
Conference Ink is designed for personal note-taking. You agree not to use the Service to:
- Record individuals without their consent where required by applicable law.
- Collect, store, or process sensitive personal data of others without a lawful basis.
- Violate any applicable local, national, or international law or regulation.
- Transmit any unsolicited bulk communications, spam, or malware.
- Attempt to gain unauthorized access to our systems, servers, or other users' data.
- Reverse-engineer, decompile, or disassemble the app, except where permitted by law.
- Resell, sublicense, or commercially exploit the Service without our written consent.
- Use the Service in a way that degrades performance for other users.
Recording responsibility
You are solely responsible for making sure your recordings are lawful. Laws on recording other people differ between countries: in some places you may record a talk or a conversation you take part in, in others you need the consent of everyone recorded. Before recording, inform the people being recorded where required, and always follow the rules set by the venue, event organizer, or speaker. Recordings may also be subject to the speaker's rights in their own material; Conference Ink is intended for your personal notes, not for republishing someone else's talk.
Where your recordings contain other people's voices, you act as the person responsible for that data under applicable data protection law. Conference Ink processes such recordings solely on your behalf to provide transcription and summaries to you.
Organizers: if you provide Conference Ink to attendees at your event (the Conference plan), you warrant that speakers and attendees have been informed that sessions are recorded, and that you have any consents your jurisdiction requires.
We reserve the right to suspend or terminate accounts that violate these rules at our sole discretion, with or without prior notice.
4. Intellectual Property
Your Content
You own all content you create using Conference Ink. This includes your audio recordings, transcripts, notes, photos, bookmarks, and AI-generated summaries derived from your content. We claim no ownership over your content. You grant us a limited, non-exclusive license to store and process your content solely for the purpose of providing the Service to you.
Our Intellectual Property
The Conference Ink app, website, brand, logos, design, and underlying technology are owned by us and protected by applicable intellectual property law. You may not use our trademarks, trade names, or branding without our express written permission.
Feedback
If you submit feedback, suggestions, or ideas, you grant us the right to use that feedback without restriction or compensation. We are not obligated to act on any feedback.
5. Subscriptions and Billing
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Free tier
The free plan includes 3 transcribed sessions per calendar month, up to 29 minutes each in the app, and 1 cloud AI summary per month. Re-tries and re-transcriptions of an already charged session do not consume an extra transcription quota. No payment information is required.
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Paid plans
The Ink subscription (€6.99/month or €69.99/year) is billed monthly or annually as selected. Prices are displayed in EUR. Applicable taxes may be added.
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Purchases through Apple
In-app subscriptions are sold by Apple through In-App Purchase, subject to Apple's terms. Apple is the merchant of record: billing, cancellation, and refunds for these purchases are handled by Apple. Manage or cancel in your device's Settings > Subscriptions; request refunds at reportaproblem.apple.com.
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Purchases on our website (when available)
Subscriptions purchased on conferenceink.com, and business plans, are processed by Stripe, Inc. We do not store your payment card details. As an EU consumer you have a 14-day right of withdrawal for these purchases. Because the subscription starts immediately at your request, you consent to immediate delivery and acknowledge that if you withdraw within the 14 days, you pay proportionally for the period already delivered. To withdraw, email hello@conferenceink.com with an unambiguous statement (you may use the standard EU withdrawal form).
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Renewals
Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date.
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Cancellation
You may cancel your subscription at any time. Apple purchases: cancel in Settings > Subscriptions. Website purchases: cancel from your account or by emailing hello@conferenceink.com. Access continues until the end of the paid period. We do not provide prorated refunds for partial periods unless required by applicable law.
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Fair use
Paid plans are offered for personal use without a fixed monthly session cap. To keep the Service sustainable and fast for everyone, usage that far exceeds normal personal use, for example sustained automated or commercial-scale recording, may be subject to reasonable limits or throttling. We will contact you before taking any action on a paid account.
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Price changes
We may change subscription prices and reasonable usage limits with at least 30 days' notice. Existing subscribers will be notified by email before any change takes effect.
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Refunds
Refunds for Apple purchases follow Apple's refund process. For website purchases, the 14-day right of withdrawal above applies; beyond it, refund requests for charges you have not meaningfully used are considered case by case. Contact hello@conferenceink.com. Nothing here limits your mandatory rights under Danish and EU consumer law.
6. Service Availability
We aim to provide a reliable service but cannot guarantee uninterrupted availability. We may perform maintenance, upgrades, or experience outages. Audio recording, local storage, and the on-device processing features (transcription, live translation, and on-device AI summaries on supported iPhones) work offline. Cloud features (sync and backup, cloud transcription, cloud AI summaries, and premium read-aloud voices) require internet connectivity.
We reserve the right to modify, suspend, or discontinue any feature or the Service as a whole with reasonable notice. If we discontinue the Service entirely, we will give paid subscribers at least 90 days' notice and provide a data export facility.
7. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that transcriptions will be 100% accurate. Transcription accuracy depends on audio quality, speaker accent, background noise, and the underlying provider's capabilities. AI-generated summaries are automated outputs and may contain errors or omissions. You should verify important information independently.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CONFERENCE INK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) EUR 50.
Nothing in these Terms excludes or limits liability for gross negligence or intent, or restricts rights that consumers cannot waive under Danish or EU law. Some jurisdictions do not allow the exclusion or limitation of certain damages; where that is the case, some of the above limitations may not apply to you.
9. Your Responsibility and Indemnity
The Service is a tool. What you record, where you record it, and what you do with the results is your decision and your responsibility, as described in section 3 (Acceptable Use). Conference Ink does not direct, monitor, or control your recordings and acts solely on your instructions when processing them.
If a third party raises a claim against us that arises from your unlawful or unauthorized use of the Service, for example recording someone without a legally required consent, breaching venue or event rules, infringing a speaker's rights in their material, or republishing content in violation of section 3, you agree to indemnify us and hold us harmless from that claim, including reasonable costs of defending it.
This indemnity does not apply to the extent a claim results from our own breach of these Terms or our own negligence, and nothing in this section limits rights that consumers cannot waive under Danish or EU law.
10. Termination
You may stop using the Service and delete your account at any time from the app settings. Upon deletion, your data will be removed per our Privacy Policy.
We may suspend or terminate your access immediately if you violate these Terms, engage in fraudulent activity, or if we are legally required to do so. On termination for cause, we are not obligated to provide a refund. Sections 4, 7, 8, 9, and 11 of these Terms survive termination.
11. Governing Law and Disputes
These Terms are governed by the laws of Denmark, without regard to its conflict-of-law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts of Denmark, except where mandatory consumer protection laws in your country of residence require otherwise.
EU/EEA consumers may use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr for cross-border disputes.
12. General Provisions
- Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Conference Ink regarding the Service.
- Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force.
- No waiver: Our failure to enforce any right or provision of these Terms is not a waiver of that right.
- Assignment: You may not assign your rights under these Terms. We may assign our rights and obligations without restriction.
- Force majeure: We are not liable for failures caused by events beyond our reasonable control, including natural disasters, internet outages, or third-party service failures.
13. Contact
For questions about these Terms, contact us at:
hello@conferenceink.com