1. Acceptance of Terms
By downloading, installing, or using the Conference Ink mobile application or visiting conferenceink.com ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.
These Terms constitute a legally binding agreement between you and Conference Ink. We may update these Terms from time to time. Continued use after changes are posted constitutes acceptance. We will notify you of material changes by email.
2. Eligibility and Account Terms
- You must be at least 13 years old (16 in the EEA) to use Conference Ink.
- You must provide accurate information when creating your account. Do not impersonate any person or entity.
- You are responsible for maintaining the confidentiality of your account credentials.
- You are responsible for all activity that occurs under your account.
- You may not share your account or credentials with others.
- One person may not create multiple accounts to circumvent usage limits.
- We reserve the right to terminate accounts that violate these Terms or that have been inactive for more than 24 consecutive months.
3. Acceptable Use
Conference Ink is designed for personal note-taking. You agree not to use the Service to:
- Record individuals without their consent where required by applicable law.
- Collect, store, or process sensitive personal data of others without a lawful basis.
- Violate any applicable local, national, or international law or regulation.
- Transmit any unsolicited bulk communications, spam, or malware.
- Attempt to gain unauthorized access to our systems, servers, or other users' data.
- Reverse-engineer, decompile, or disassemble the app, except where permitted by law.
- Resell, sublicense, or commercially exploit the Service without our written consent.
- Use the Service in a way that degrades performance for other users.
We reserve the right to suspend or terminate accounts that violate these rules at our sole discretion, with or without prior notice.
4. Intellectual Property
Your Content
You own all content you create using Conference Ink. This includes your audio recordings, transcripts, notes, photos, bookmarks, and AI-generated summaries derived from your content. We claim no ownership over your content. You grant us a limited, non-exclusive license to store and process your content solely for the purpose of providing the Service to you.
Our Intellectual Property
The Conference Ink app, website, brand, logos, design, and underlying technology are owned by us and protected by applicable intellectual property law. You may not use our trademarks, trade names, or branding without our express written permission.
Feedback
If you submit feedback, suggestions, or ideas, you grant us the right to use that feedback without restriction or compensation. We are not obligated to act on any feedback.
5. Subscriptions and Billing
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Free tier
The free plan includes 3 sessions per month. No payment information is required.
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Paid plans
Ink (€6.99/month) and Ink Pro (€12.99/month) subscriptions are billed monthly or annually as selected. Prices are displayed in EUR. Applicable taxes may be added.
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Payment processing
All payments are processed by Stripe, Inc. We do not store your payment card details. Stripe's privacy policy and terms apply to payment data.
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Renewals
Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date.
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Cancellation
You may cancel your subscription at any time from the app settings. Access continues until the end of the paid period. We do not provide prorated refunds for partial periods unless required by applicable law.
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Price changes
We may change subscription prices with at least 30 days' notice. Existing subscribers will be notified by email before any price change takes effect.
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Refunds
Refund requests made within 14 days of a charge that you have not meaningfully used will be considered on a case-by-case basis. Contact hello@conferenceink.com.
6. Service Availability
We aim to provide a reliable service but cannot guarantee uninterrupted availability. We may perform maintenance, upgrades, or experience outages. Audio recording and local storage work offline. Cloud features (sync, AI summaries, transcription) require internet connectivity.
We reserve the right to modify, suspend, or discontinue any feature or the Service as a whole with reasonable notice. If we discontinue the Service entirely, we will give paid subscribers at least 90 days' notice and provide a data export facility.
7. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that transcriptions will be 100% accurate. Transcription accuracy depends on audio quality, speaker accent, background noise, and the underlying provider's capabilities. AI-generated summaries are automated outputs and may contain errors or omissions. You should verify important information independently.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CONFERENCE INK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $50 USD.
Some jurisdictions do not allow the exclusion or limitation of certain damages. If you are located in such a jurisdiction, some of the above limitations may not apply to you.
9. Termination
You may stop using the Service and delete your account at any time from the app settings. Upon deletion, your data will be removed per our Privacy Policy.
We may suspend or terminate your access immediately if you violate these Terms, engage in fraudulent activity, or if we are legally required to do so. On termination for cause, we are not obligated to provide a refund. Sections 4, 7, 8, and 10 of these Terms survive termination.
10. Governing Law and Disputes
These Terms are governed by the laws of Denmark, without regard to its conflict-of-law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts of Denmark, except where mandatory consumer protection laws in your country of residence require otherwise.
EU/EEA consumers may use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr for cross-border disputes.
11. General Provisions
- Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Conference Ink regarding the Service.
- Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force.
- No waiver: Our failure to enforce any right or provision of these Terms is not a waiver of that right.
- Assignment: You may not assign your rights under these Terms. We may assign our rights and obligations without restriction.
- Force majeure: We are not liable for failures caused by events beyond our reasonable control, including natural disasters, internet outages, or third-party service failures.
12. Contact
For questions about these Terms, contact us at:
hello@conferenceink.com